Last updated April 25, 2020

The terms “We” / “Us” / “Our Company” individually and collectively refer to Craftcart and the terms “Visitor” ”User” refers to the users. 

This page states the Terms and Conditions under which you (Visitor) may visit this website (“”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions because they are binding on all users of this Website.


All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned or used under licence, by the business and/or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.


(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation: 

(1) Accessing data not intended for such user or logging into a server or account which the user is not authorised to access, 

(2) Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) Attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or 

(4) Sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and/or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.


The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of or their breach of the terms . 


User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for the cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Craftcart has been advised of the possibility of such damages. 

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. 

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.


In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website Material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.


We at Craftcart aims at offering swift customer experience. By default, we have a WooCommerce checkout option enabled for our customers. For secure and smooth payment, we have integrated the Paytm payment gateway to ease customer transactions. With multiple payment options enabled by Paytm, it will be easier for customers to make the choice of payment mode. As soon as the customer will add products to the cart, the “view cart” option will be enabled. By clicking on “view cart” the customer will be redirected to the cart. You can confirm the quantity and click on “Proceed to Checkout”. 

Guest checkout: 

You (the “customer”) can choose an option of Guest checkout. We have the option enabled for customers who are in a hurry to create their account on Craftcart. 

  • To ship your products at the right address, we customers will be asked to provide the name on which invoice to be raised, billing address, an active phone number. 
  • You can add different shipping address than the billing address if you like to. 
  • Select the mode of payment from COD and Paytm payment gateway. 
  • Now, the customer will be redirected to Paytm payment options. You can select a debit card/credit card/UPI/net banking and Paytm wallet to make the payment. 
  • Once the order is placed, you will be mailed the invoice immediately. 

Create an account to checkout 

  • To create your account within minutes, you can log in with your social IDs namely Google and Facebook. With your authorization, we will be only user name and contact details to open your account with Craftcart. 
  • Now, you can update your profile as per your choice. 
  • You can save the products to the wishlist if you like to place an order later from your site. 
  • By clicking on your “cart”, you can review your cart, upgrade and click on “Proceed to Checkout. 
  • The shipping and billing details will be automatically filled. If you want to change, you can edit here or update in your profile. 
  • Select the mode of payment from COD and Paytm payment gateway. 
  • Now, the customer will be redirected to Paytm payment options. You can select a debit card/credit card/UPI/net banking and Paytm wallet to make the payment. 
  • Once the order is placed, you will be mailed the invoice immediately. 

We, at Craftcart, will never use and share your personal data with anyone. We aim to offer flawless experience throughout our site, you can refer to our privacy policy to ensure the safety of your data. To know further about compliances and restrictions by Paytm, our trusted payment gateway, we recommend you to check with their privacy policy.